Effective Date: 30/04/2025
Last Updated: 30/04/2025
This Privacy Policy explains how House Proud Raffles ("we", "us", "our") collects, uses, stores, and protects your personal information. By using our website (www.houseproudraffles.co.uk) or entering one of our raffles, you agree to the practices described below.
House Proud Raffles is a UK-based promotional platform designed to offer free-entry prize draws while connecting homeowners with trusted home improvement providers. Our goal is to help you save on renovations by matching you with specialists who can provide consultations and competitive quotes.
When you use our website or enter a raffle, we may collect:
Full name
Email address
Phone number
Home address or postcode
Property ownership status
Type of home improvements you're interested in
IP address and browser information (collected automatically)
We only collect data that is relevant to providing you with raffle entry and related services.
We use your information for the following purposes:
To enter you into our raffles
To contact you if you are selected as a winner
To provide updates on raffle results and future competitions
To connect you with vetted home improvement providers who may offer you a free consultation or quote
For marketing and promotional communications
To improve our website and marketing performance (analytics)
We rely on the following lawful bases:
Consent: When you enter a raffle or opt in to marketing, you consent to our use of your personal information.
Legitimate Interest: To follow up on your raffle entry and offer related services, including introductions to home improvement partners.
Legal Obligation: To comply with applicable laws and tax or regulatory reporting requirements.
We may share your personal data with:
Our trusted third-party home improvement partners for the purpose of offering consultations and quotes
Email and SMS marketing providers
Website hosting and analytics platforms
We do not sell your data. All third parties are required to comply with strict data protection and confidentiality obligations.
We retain your personal data only as long as necessary:
For raffle-related communications
For marketing purposes (unless you opt out)
To meet legal or regulatory requirements
You may request deletion of your data at any time (see section 9).
We use cookies and similar technologies to enhance user experience and gather usage data. For more detail, please refer to our [Cookie Policy].
You may manage your cookie preferences through your browser settings.
By entering a raffle, you agree to receive relevant marketing communications from House Proud Raffles and selected partners. These may include:
Offers for home improvement services
Updates on future raffles
Exclusive discounts or events
You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Correct inaccuracies in your data
Request deletion ("right to be forgotten")
Object to direct marketing
Withdraw your consent
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please email: hello@houseproudraffles.co.uk
We implement robust measures to protect your data against loss, misuse, unauthorised access, disclosure, or alteration. This includes encrypted storage, secure web protocols, and limited internal access.
We may update this policy from time to time. The latest version will always be available on our website with the "Last Updated" date indicated at the top.
For any questions about this policy or to exercise your rights, contact:
House Proud Raffles
Email: hello@houseproudraffles.co.uk
Phone: [Insert Business Number]
Address: [Insert Company Address]